STANDARD OPERATING PROCEDURES

Getting Started

Creating an Order

Receiving & Inbound

Receiving an Order

Inbound Receiving

Scheduling & Routing

Home Delivery Manifest

Delivery Flow

Deluxing

Failed Deluxe / Repair Quotes

Verifying a Home Delivery Route

Home Delivery

Not at Home

Delivering an Order

Post Delivery

Dispositions

Other

Customer Pickup

Partner Damage/Claims Policy

Driver/Truck Appearance